Orders:   All orders must be sent by fax at (450) 585 7912 or 1 (888) 586-7912 or by E-mail at the following address: info@ppp.ca
     
Back Orders:  

All back orders are kept in our system and will be delivered upon arrival of the merchandise.

     
Defective Merchandise:   All defective merchandise must be verified and inspected by one of our representatives before sending back to our warehouse.
     
Return of Merchandise:                

No material can be returned without an authorization number from one of our representatives or by our customer service department. Handling charges of 25% will be charged and freight will be at your expense.

     
Damages/Freight:  

PPP will not be held responsible for the damage which can occur during the delivery. If you have a claim, act within 24 hours of receiving the shipment. For your protection we ask that you sign all bills of lading “Shipment received in good condition / subject to inspection” otherwise, no product damaged by the carrier will be credited by PPP.

     
Terms of payment:  

Net 30 days. Payment must be received within 30 days or administration fees of 2% per month (24 % annual) will automatically be charged.